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Our Policies


Please read through our policies below.

Check-in / Check-out

Check-in: 3 to 6 PM, or as arranged.  For later check ins please let us know and we would be happy to send our door code. 
Check-out: 11 AM

Leaving Vancouver late in the day? Leave your luggage with us and come back for afternoon tea, and an opportunity to freshen up before departing.

Minimum Stay

Minimum stays may be required - check with us or on-line.

Reservations

As of March 1, 2016 we no longer accept B&B Gift cards.

No shows will be charged the full cost of the booking. Effective February 1st, 2015.   

A change in the length of stay or dates of your reservation may result in a rate change or charge.

Cancellation Policy

14-day cancellation policy. Guests will be given a refund for any cancellations made 14 days prior to arrival. Cancellations within 14 days of arrival will result in full charges owing.

All non refundable bookings may be charged and there is no cancellation period after the date they are made.  Any no shows or cancellations will result in payment of the full balance. 

Special Occasions

Special occasions and functions arranged upon request.  Visit our Specials & Packages page or contact us for more details.

Smoking

Smoking is restricted to front porch and garden areas areas only. (back sundeck is non smoking)

Children

We are an adult-oriented bed and breakfast, but children over the age of 12 are welcome. If your children are younger please give us a call.

Pets

West End Guest House does not have provisions for pets.

Allergies

Olive, our standard parti-poodle, lives away from the guest floors and is non-shedding. If you would like to meet her we'd be happy to introduce you. She is very affectionate and might be a good substitute for the pet you left at home!

Many of our guests have food allergies. We try to accommodate everyone but it is helpful to know what you normally eat for breakfast, or what might be a preferred breakfast for you. Please let us know at the time that you make your reservation with the West End Guest House.
West End Guest House  |  1362 Haro Street, Vancouver, British Columbia, Canada V6E 1G2  |  604.681.2889  |  contact@westendguesthouse.com